Case studies · Case study

Past native B2B's 3-catalog limit, without going to Plus

A $12M apparel brand with 7 wholesale tiers had two choices: upgrade to Shopify Plus at $2,300/mo or find another path. They picked the other path.

~$12M GMV · Apparel · 7 tiers · 8 min read

Note on attribution. Customer is anonymized. Numbers are rounded; methodology is exact.

The setup

A direct-to-stockist apparel brand doing $12M/year, with a wholesale book that had grown to seven pricing tiers over five years:

  • Tier 1: Independent boutiques, <$2K/year purchase volume (~30% off retail)
  • Tier 2: Established boutiques, $2K–$10K/year (~35% off)
  • Tier 3: Department stores (~40% off)
  • Tier 4: Stylists (~32% off)
  • Tier 5: Sample sales / showrooms (~50% off)
  • Tier 6: Top-tier strategic accounts — negotiated per-account (~42–48% off)
  • Tier 7: Trade press / editorial gifting (100% off, comped)

The forcing function

April 2026: Shopify announces native B2B on every paid plan. The brand's wholesale director realizes the 3-catalog cap is going to be a problem. Two paths surface:

  1. Upgrade to Shopify Plus. Quoted at $2,300/month on a 1-year contract.
  2. Try a tag-based pricing app on top of Advanced plan. $29/month on TagTier's Standard plan.

The Plus quote was the first time the platform fee became a serious budget conversation. Annualized, it was $27,600 — about a senior hire's salary.

What they did

Hybrid: kept native B2B catalogs for the three biggest tiers (1, 2, 3 — representing ~85% of wholesale GMV), and used TagTier for tiers 4–7. The architectural split:

TierWhere it livesWhy
Boutique <$2KNative B2B catalog AHigh volume, simple flat %
Boutique $2K–$10KNative B2B catalog BSame
Department storesNative B2B catalog CNET 30 terms (native handles this)
StylistsTagTier #stylistTier 4: outside native cap
Sample salesTagTier #sample-saleTier 5
Strategic accountsTagTier #strategic-{name} per accountPer-customer pricing (Plus-only natively)
Editorial giftingTagTier #editorial → 100% offTier 7

The math

  • Plus path: $2,300/month = $27,600/year platform fee, before apps.
  • Native B2B + TagTier path: stay on Advanced ($299/mo) + TagTier Standard ($29/mo) = $328/mo blended (~$3,936/year). Hybrid path saves ~$23,700/year.

The savings funded a part-time wholesale ops contractor for the year, which the brand had been postponing.

Migration timeline

  • Week 1: Set up the three native B2B catalogs. Migrate tiers 1–3 from the legacy wholesale-app setup. Run native B2B in parallel with the old app.
  • Week 2: Install TagTier. Configure tiers 4–7 as rules. Tag the relevant accounts.
  • Week 3: Cutover. Disable the legacy app. Watch ~80 wholesale orders for two weeks across all 7 tiers.
  • Week 5: Uninstall the legacy app.

Outcomes (120 days post-migration)

  • Platform spend avoided: $2,300/mo → $29/mo for the tier-pricing layer. ~$27,200/year saved.
  • Tier configuration time: Adding a new strategic account used to involve a developer (custom Function for per-customer pricing). Now it's a 5-minute admin task.
  • Audit findings during the migration: 14 stockists were on the wrong tier in the legacy system. The migration cleanup recovered ~$3K/month in margin from those accounts being correctly priced.
  • Wholesale director's quote: "We didn't outgrow Shopify. We outgrew the assumption that wholesale equals Plus."

The cleanest finding

The brand expected to save money. They didn't expect the migration to surface a 14-stockist tier-mismatch problem. That cleanup alone paid for ~$36K/year in recovered margin — more than the platform-fee savings. Tier governance audit is its own ROI.

Related on TagTier

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If you have an interesting wholesale-on-Shopify story, email hello@tagtier.com.